Dropshipping Retailer Account FAQ

Frequently asked questions are about reselling our products from Dropshippers US.

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Dropshipping Retailer Account FAQ

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Inside Opinions

Account, Activation and More

Prices and Fees

Shopping Cart and Order Process

Order Shipping

Buyer Protection, Warranty and Guaranty

Programming, API and Data Feed

Does Dropshippers US offer programming interface to capture products data syncing onto my online shop?

Inside Opinions

Back To TopWho is retailer?

Dropshippers US Retailer is someone who comes to Dropshippers US and look products for resell on online shops, auction stores, or other alternative venues. http://www.dropshippersus.com/

Back To TopWhy call us drop shipping retailers?

Dropshippers US is online trading platform mainly for drop shipping purpose. The major difference between traditional retailer and drop shipping retailer is: drop shipping retailers no need stock investment. At Dropshippers US, retailer account holders are called as drop shipping retailers. As a Dropshippers US retailer account holders, retailers can list products from Dropshippers US website onto their online shops without any inventory investment and start to sell them by drop ship. http://www.dropshippersus.com/

Back To TopWho is supplier?

Dropshippers US Supplier is manufacturer, wholesaler, importer or distributor who lists and sells their products and inventory to online Retailers by drop ship. Verified Supplier Account holders are required to provide long term product supplies and quality control. http://www.dropshippersus.com/

If you own product source and wish to sell by drop shipping service, please get a Supplier Account instead. http://www.dropshippersus.com/

Back To TopWhat is drop shipping?

Drop shipping is the newest online wholesale and retailing solution. It puts Suppliers and Retailers in closer relationship. Retailers who list and resell Suppliers' products at online shops will receive orders from public customers. And Suppliers who list and sell their products at Dropshippers US will ship Retailers' order right to their customers' addresses. http://www.dropshippersus.com/

What is Drop Shipping? http://www.dropshippersus.com/

In conclusion, when Retailers get the orders from their public customers, then it is time for Retailers come back to Dropshippers US and order the same products from our online Suppliers, and Suppliers will ship the products direct to public customers. http://www.dropshippersus.com/

Back To TopSounds Good, How can I start?

Take vantage of drop shipping, start an online shop/store without expensive initial inventory investment and high risk of dead stock, click here get a Retailer Account now. http://www.dropshippersus.com/

Account, Activation and More

Back To TopWhy do I need to activate my account?

Suppliers' drop shipping prices are very confidential, activation will allow Retailer Account holders to access exclusive competitive and low low drop shipping wholesale prices. Activated Retailer Account holders also have chance to get their account fully verified. Activation only happens once for new registered Retailer Account or non-activated Retailer Account. http://www.dropshippersus.com/

Back To TopWhat's the difference between starter account and elite account?

Retailer Account holders who activate their Retailer Account, will automatically on Elite Account and 3 month(s) free trial. http://www.dropshippersus.com/

Activated Retailer Account holders will be given first 3 month(s) free trial, during this period; they will qualify the Elite Account's drop shipping wholesale price. http://www.dropshippersus.com/

After the first 3 month(s), Activated Retailer Account holders can either pay the monthly fee to continue their Elite Account status; or not to pay, which will make them on Starter Account. http://www.dropshippersus.com/

Elite Account status with the monthly fee, Activated Retailer Account holders can enjoy the lowest drop shipping wholesale price offered by suppliers. http://www.dropshippersus.com/

Starter Account status with no monthly fee, Activated Retailer Account holders can enjoy drop shipping wholesale price slightly lower than the market price. http://www.dropshippersus.com/

Of course, Elite Account status offers Activated Retailer Account holders the lower drop wholesale shipping price than Starter Account status. http://www.dropshippersus.com/

Back To TopAfter the sign up, why I can not see the price or place order?

After the sign up, congratulation, you are holding a normal account. http://www.dropshippersus.com/

It is time to " Become A Retailer". Retailer Account is no limitation. It can be anyone: you can be public consumers who want to order products at wholesale drop shipping price for yourself; or you can be retailers who wish to order products at wholesale drop shipping price to resell at your online shops. http://www.dropshippersus.com/

Click "Become A Retailer" and fill the retailer account registration form, now you are holding Retailer Account. http://www.dropshippersus.com/

Having a Retailer Account is not enough; you need to get your Retailer Account activated. With an Activated Retailer Account, you can access the low low wholesale shop shipping price, place order... and much more. http://www.dropshippersus.com/

Back To TopCan I switch between the different account statuses?

Yes, Activated Retailer Account holders can upgrade to Elite Account Status or downgrade to Starter Account Status anytime. http://www.dropshippersus.com/

Prices and Fees

Back To TopWhere can I see wholesale price?

Only Activated Retailer Account Holders allow to access suppliers' drop shipping wholesale prices. New registered Retailer Account or non-activated Retailer Account holders can start to activate their Retailer Account. http://www.dropshippersus.com/

Back To TopCan I have an idea about suppliers' wholesale prices before I activate my account?

Suppliers' wholesale drop shipping prices are confidential, as an agreement wholesale prices are prohibited from any kind public usage or display. Only our Activated Retailer Account holders are exclusive to access such crucial info. However, for certain products suppliers do offer a rough range of market prices. For normal retailers account / non-activated retailer account holders, we offer you a formula to calculate wholesale prices range. Use the market prices divide 1 plus profit margins, between two results is where you expect the wholesale price locates. http://www.dropshippersus.com/

Back To TopWhat if I do not have available fund at my account for monthly fee?

Starter account does not require monthly fee, if you do not have enough fund on your account balance at the rebill date, you account will downgrade to starter account. However, you can add fund and upgrade your account anytime. http://www.dropshippersus.com/

Back To TopWhat is order handling fee?

Order handling fee is charged per order regardless of total amount and nonrefundable. It's charged each time when you place an order. Order handling fee is a tiny fee to cover site operating cost. Start to save order handling fee by upgrading your Starter Account to Elite Account status. http://www.dropshippersus.com/

Shopping Cart and Order Process

Back To TopHow to use shopping cart?

Our shopping cart is no difference than the others. Beside, our shopping cart allows retailers to split or combine multiple shopping carts for products orders coming from different suppliers. The best to practice using our shopping cart is buying some sample products; you can try placing orders without real spending. Check our sample products. http://www.dropshippersus.com/

Back To TopI add products into shopping cart, why I still cannot place order?

There is one possible reason that your account balance is not enough to cover the total cost. When you try to place order, you have to make sure your account balance is enough to make order payment. Check the total amount in your shopping cart; make sure you have put enough fund on your account to place a successful order. http://www.dropshippersus.com/

You can try to add fund to your account later, and you shopping cart will remain the same, just log-in back and finish placing your previous order. http://www.dropshippersus.com/

Back To TopI am public buyer, how can I buy products from your site?

In order to enjoy low low wholesale drop shipping price for one unit of your favorite product, public buyers are welcome to register with our Retailer Account. Retailer Account holders are no limitation. Everyone can fill the registration form of Retailer Account and become our one of our Retailer Account holders. In order to benefit the most affordable price direct from suppliers, public buyers need further to Activate their Retailer Account to place products order and browse their wholesale drop shipping price http://www.dropshippersus.com/

Order Shipping

Back To TopWhat is the estimated delivery time on your shopping cart?

When an order successfully placed, it takes 1 business day for supplier to accept your order. Suppliers use their own specified lead time to package and dispatch parcel. Parcel delivery time varies, depends on the shipping methods. http://www.dropshippersus.com/

The estimated delivery time displayed on your shopping cart summaries all the time right after the order placed. http://www.dropshippersus.com/

Back To TopIs my parcel trackable?

It depends on the shipping methods. Different shipping method has its own way of tracking, but some shipping methods do not provide complete tracking. You can select shipping methods and check their tracking details at your shopping cart. http://www.dropshippersus.com/

Back To TopIs my parcel insured?

Insurance is not compulsory. Lost or damage order package may lead order canceled and refund, conditions apply. To ensure safe and intact delivery, contact with your suppliers about insurance detail. http://www.dropshippersus.com/

Back To TopDo suppliers at Dropshippers US offer international drop shipping?

Most of our suppliers do ship internationally. "Business is no boarder limitation." Dropshippers US is a localised drop shipping trading platform, so is our shipping cart which is tailed for local retailers. You are encouraged to contact suppliers and keep record your communication to protect yourself from unfortunate events. http://www.dropshippersus.com/

We plan developing our network multination based on requests. If you like our service at your nation or in your language, please drop an email to dropshippers@x-yin.com. http://www.dropshippersus.com/

Buyer Protection, Warranty and Guaranty

Back To TopWhat is Buyer Protection Policy?

Buyer Protection Policy is basically how we deal with different situations of claims and disputes. Read through our Buyer Protection Policy here. http://www.dropshippersus.com/

Back To TopIn general, what am I protected from?

Parcel shipped by Shipping method fully trackable online, retailers are fully protected from failed delivery. We take full actions to ensure suppliers take their responsibilities for undelivered parcels. http://www.dropshippersus.com/

Back To TopIn general, what I am not protected from?

Parcel shipped by partially or completely untrackable shipping method, retailers are not protected from failed delivery. False content are not protected in any situation. If such cases happen, retailers can still submit a dispute. To prevent such cases, we check every signal suppliers often and ban abusive suppliers from trading at our site. http://www.dropshippersus.com/

Back To TopWhat's the product warrantee and guarantee?

Products warrantee and guarantee are preset by suppliers. Check products return, refund and repair info to ensure you are protected, if not contact suppliers and keep record of what they say. http://www.dropshippersus.com/

Programming, API and Data Feed

Back To TopDoes Dropshippers US offer programming interface to capture products data syncing onto my online shop?

We are planning to offer API on XML and JSON format data service in near future, it will be open for elite account holders and above. Please check our updates for incoming news. Meanwhile, we like to know what kind of online shopping cart software you are using and what the structure of data you need; feel free to contact us at api@dropshippersus.com. http://www.dropshippersus.com/

Any further questions?

If you have any further questions, feel free to leave message to our support team. We will reply asap: support@dropshippersus.com

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